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Kevin Shumaker

Support and Service for the New User

Welcome to The Third Level. I am Kevin, and I am here to help.

My experience includes being a former Emergency Medical Technician in a previous life.

This taught me how to deal with other's emergencies, personalities, and situations.

After that, I've worked in tech support for many companies, applications, and industries, including companies like Intuit, Cummins, Churchill Downs, industries including hospitals, diesel engines, medical replacement joints, entertainment, senior living, and more.

I've dealt with all types of people, in all levels of expertise. My specialty is being able to flex my explainations to your level, whatever that might be. I prefer the 'learn one, do one, teach one' method, to help get new concepts in a frame where people can understand better what is going on. If you came to find a solution, or learn something new, or ask questions, I hope you've found the right spot.

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